Frequently Asked Questions

BASIC INFORMATION

1. HOW DO I SUBMIT A CLAIM?

If you are eligible to submit a claim, and would like to receive a payment, you have two options:

1. Submit a paper Claim Form no later than May 2, 2025: A paper version of the Claim Form, customized for each client, was included with all mailed notice letters and a generic version of the paper Claim Form is available for download on the Important Documents.
2. Submit an online Claim Form no later than May 2, 2025: An electronic version of the Claim Form is available on this website. Login to the “Submit a Claim” module using the Unique ID provided on your notice letter and your last name.

2. WHEN WILL PAYMENTS BE MADE?

Payments are made pursuant to a schedule every 90 days. Thus, depending on when you submit, it could take up to 105 days to receive a payment.

3. I LOST MY CHECK, HOW DO I GET A REISSUED CHECK?

In order to have a replacement check reissued to you, please call 866-221-3146 and speak with an agent who will provide additional information and instruction.